Pressure Switch Adjustment Service
Our in-house engineer will adjust/unset your new pressure switch and ship it to you the same day.
The standard SUCO ESI North America warranty is 12 months.
If you encounter any issues with your product, don’t hesitate to get in touch with us at 561-989-8499 before returning it. Our service team will assist you with the problem and provide an RMA number if needed.
Some issues, particularly with the GD4200-USB transducer, can be caused by incorrect PC settings, and we can advise on this via phone or email to avoid unnecessarily returning the unit.
If it is necessary to return a unit, please ensure to package it securely and include your company details and fault details on the accompanying paperwork when returning it.
Damaged or faulty products can be sent to this address:
- SUCO ESI North America
- 1819 Lynch Street, St. Louis MO 63118
On receipt of return, each product goes through a test and inspection process. We will issue a report that explains the findings of the testing process, and we will advise if the unit is repairable and what the cost is, or if a completely new unit should be supplied.
Manufacturing errors will be repaired or replaced free of charge during the warranty period. Any damage resulting from improper use, incorrect installation, or customer error will be billed to the customer.
Important: Please be aware that the returns and repair process can take up to 4 weeks, depending on the cause and if it needs extra testing.
Have a Question?
At SUCO ESI North America, our expert support team is here to provide quick, personalized assistance. Whether you need a pressure switch or sensor for your application, we’ll help you find the perfect solution. Please email us by filling out the contact form, or give us a call by clicking the button below!